GR SAMSON SA has developed a quality management system according to the requirements of International Standard EN ISO 9001: 2015 and consists of a set of procedures, resources and monitoring methods related to the quality of its services. The Quality Management System covers International Transport and Logistics services and is a strategic decision for the business to help improve its overall returns and create a solid basis for sustainable development initiatives.

The implementation of the Quality Management System based on the International Standard provides the following benefits to the company:

• it strengthens its capacity to consistently provide customers with services which meet their own requirements as well as the applicable legislative and regulative requirements.
• it helps identify more opportunities to increase customer satisfaction.
• it helps address threats and seize opportunities connected to the operating framework (operational environment) and the company’s goals related to the quality of its work.